Frequently asked questions

Yes. Register your interest on any programme page and we will contact you as soon as London dates are confirmed. Registering does not commit you to book.

Yes. Group rates are available for three or more delegates from the same organisation – ask us for a quote.

We aim to reply within one working day.

Tuition, digital course materials, lunch and refreshments each day, and a certificate of attendance. Travel and accommodation are not included.

By bank transfer against an invoice. Organisations can request an invoice or quotation in their company name. Payment is due in full before the programme starts.

Yes. Most delegates are sponsored by their employer. We can invoice your organisation directly and include a purchase order number if required.

Invoices are payable within 30 days, or before the programme start date if that is sooner.

London Ignite is not currently VAT-registered, so no VAT is charged on our fees.

Yes – email info@londonignite.com.

• 30 days or more before the start date: full refund.
• 14–29 days before: 50% refund, or a free transfer to a later date.
• Fewer than 14 days: no refund, but a colleague can attend in your place.

Full details are in our Booking Terms.

Yes, at no extra charge. Just tell us their name before the programme starts.

Yes. You can transfer once, free of charge, to another scheduled date of the same programme if you tell us at least 14 days before the start date, subject to availability.

If we need to cancel a programme, we will tell you at least 14 days before the start date where possible and offer a full refund or a transfer to another date. We recommend booking flexible or refundable travel.

Executive programmes focus on strategy, decision-making, governance and leadership, and need no coding. Technical programmes are hands-on: you build, code or configure tools in guided lab exercises. Each programme page lists any prerequisites.

Most programmes run for five days, Monday to Friday. Some intensive programmes run for three days. The duration is shown on each programme page.

Yes. Delegates who attend at least 80% of the programme receive a London Ignite Certificate of Attendance.

Yes. Our programmes are CPD accredited.

Not for Executive programmes. Technical programmes list their prerequisites on the programme page – for example, basic Python for some courses. If you are unsure whether a programme is right for you, contact us before booking.

For Technical programmes, yes – please bring a laptop you can install software on. We send a setup guide with your joining instructions. For Executive programmes a laptop is useful but not required.

09:30 to 16:30, with lunch and short breaks. Registration opens at 09:00 on the first day.

At professional training venues in central London. The exact venue is confirmed in your joining instructions, sent after booking.

Business casual.

Yes. We can deliver any programme privately for your organisation, tailor it to your sector and objectives, or design a bespoke programme. Request a proposal.

At your premises or a venue of your choice, in the UK or internationally, subject to arrangement and availability.

In-house programmes are typically for groups of six or more. Smaller groups can be arranged – tell us your requirements.

Once your booking is confirmed and paid in full, we can provide a letter confirming your booking, programme dates and training arrangements. Please allow enough time for your visa application before booking non-refundable travel.

Accommodation is booked and paid for by delegates. After booking, we can suggest hotels convenient for your venue.